1. Who we are
Alpha Next LLC (“Alpha Next”, “we”, “us”) is a software company that develops mobile apps. We are the data controller for the personal data described in this policy.
2. What this policy covers
This policy applies to:
- our website at alphanext.app, and
- every mobile app that Alpha Next LLC publishes on the Apple App Store and Google Play (together, the “Apps”).
Each App’s store page also shows a privacy summary (Apple’s “App Privacy” details and Google Play’s “Data safety” section). If an App needs to collect something that is not described here, we will explain it inside that App before we collect it, and we will update this policy.
If we build an app for a client and the app is published under the client’s name, the client’s privacy policy applies to that app, not this one.
3. Data we collect
We collect only the data we need to run a feature. Not every App collects every type below.
3.1 When you visit our website
- We do not use cookies, analytics or advertising tools on this website. Our fonts and images are served from our own domain.
- Our hosting provider automatically records standard server logs (IP address, browser type, page requested, date and time) to keep the site secure and working.
- If you email us, we receive your email address, your name if you include it, and your message.
3.2 When you use our Apps
- Account information — if an App has accounts: your email address, name or display name, and a password (stored only in hashed form) or a sign-in token from Sign in with Apple or Google.
- Content you create — for example notes, photos, settings or other data you choose to save in an App, if the App stores it online so you can use it on several devices.
- Purchase information — Apple and Google process all payments. We never receive your card number. We receive only the product you bought, the transaction ID and the subscription status, so we can unlock the features you paid for.
- Diagnostics — crash reports and performance data (device model, OS version, app version, time of the crash). We use this to fix bugs. It is not used to identify you.
- Usage data — if an App uses analytics: which screens and features are used, in aggregated form, so we can improve the App.
- Support messages — the information you send us when you ask for help.
We collect this data in three ways: you give it to us, the App creates it while you use it, or Apple or Google send it to us (purchase status only).
4. How we use data
We use data only to:
- provide the App and its features, and sync your data between your devices;
- create and secure your account;
- unlock purchases and manage subscriptions;
- find and fix crashes and bugs, and improve performance;
- answer your support requests;
- send important service messages (for example a security notice). We send marketing messages only if you opt in;
- meet our legal obligations and protect against fraud and abuse.
Where the law requires a legal basis (for example under the EU/UK GDPR), we rely on: performing our contract with you, our legitimate interest in keeping the Apps safe and working, your consent (which you can withdraw at any time), and legal obligations.
We do not sell your personal data.
5. Device permissions
Some features need access to parts of your device, such as the camera, photos, microphone, location, contacts, notifications or Apple Health. An App always asks for your permission first, and it explains why. We use the access only for the feature you are using.
If an App reads data from Apple HealthKit or Google Health Connect, we never use that data for advertising or marketing, never sell it, and never share it with third parties without your permission. We do not store health data in iCloud or on our servers unless the App clearly tells you so.
You can turn off any permission at any time in your device settings.
6. Third parties
We share data only with service providers that help us run the Apps, and only the data they need:
- Cloud hosting and databases — to store your account and synced content.
- Crash reporting and analytics — to find bugs and understand which features are used.
- Sign-in providers — Apple and Google, if you choose Sign in with Apple or Google.
- App stores and payments — Apple and Google, for purchases and subscriptions.
- Email and customer support tools — to answer your messages.
Each App’s store page lists the specific services that App uses. Every third party that receives user data from us — including analytics tools, advertising networks, third-party SDKs, and any parent, subsidiary or other related company — must give your data the same or equal protection as described in this policy and as required by Apple’s and Google’s rules. They may use the data only to provide their service to us.
We may also disclose data if the law requires it, to protect the rights and safety of our users or others, or as part of a merger or sale of our business. In a sale, this policy would continue to protect your data.
7. Tracking and advertising
We do not track you across apps and websites owned by other companies. If a future App needs to do this (for example for personalized ads), it will first ask for your permission through Apple’s App Tracking Transparency prompt on iOS, and the App will work normally if you say no.
8. How long we keep data
- Account data and your content — while your account is active. Deleted within 30 days after you delete your account.
- Backups — removed from backups within 90 days after deletion.
- Crash reports and diagnostics — up to 90 days.
- Aggregated usage statistics — may be kept longer, but they cannot identify you.
- Support emails — up to 2 years after your last message, so we can help you with the same problem again.
- Purchase records — as long as tax and accounting laws require.
- Website server logs — up to 30 days.
9. Delete your data
You can delete your account and personal data at any time, for free:
- Inside the App — if the App has accounts, go to Settings → Account → Delete account. This deletes your account and the data linked to it.
- By email — send a message to contact@alphanext.app from the email address linked to your account. Tell us which App you use. We may ask you to confirm your identity.
We complete deletion requests within 30 days and confirm by email. We may keep a small amount of data if the law requires it (for example purchase records for tax). Deleting an App from your phone does not delete your account. Subscriptions are managed by Apple or Google, so please also cancel them in your store account.
If an App does not have accounts, its data is stored only on your device. Deleting the App deletes that data.
10. Withdraw your consent
You can change your mind at any time:
- Device permissions — turn them off in iOS Settings or Android Settings.
- Notifications — turn them off in your device settings or in the App.
- Analytics — where an App offers it, turn off “Share usage data” in the App’s settings.
- Tracking — on iOS, go to Settings → Privacy & Security → Tracking.
- Marketing emails — use the “unsubscribe” link in any email.
- Anything else — email contact@alphanext.app.
Withdrawing consent does not affect processing that happened before you withdrew it.
11. Your rights
Depending on where you live (for example in the EU, UK, California or other US states), you may have the right to:
- access the personal data we hold about you and get a copy of it;
- correct data that is wrong;
- delete your data;
- object to or limit how we use your data;
- receive your data in a portable format;
- opt out of the “sale” or “sharing” of personal data (we do not sell or share it for advertising);
- not be treated differently because you used these rights;
- complain to your local data protection authority.
To use any right, email contact@alphanext.app. We will answer within 30 days (or sooner if the law requires).
12. Children
Our Apps are not directed to children under 13 (or the minimum age in your country) unless the App’s store page says so. We do not knowingly collect personal data from children. If you believe a child has given us personal data, email contact@alphanext.app and we will delete it. Any App made for children will follow the extra rules for kids’ apps of Apple, Google and laws such as COPPA.
13. Security
We protect data with encryption in transit (HTTPS/TLS), encryption at rest where our providers support it, access controls, and the principle of least access. No system is 100% secure, but we work hard to protect your data and will tell you and the authorities about a data breach when the law requires.
14. International transfers
Alpha Next LLC is based in the United States. Our service providers may store data in other countries. When we transfer personal data from the EU, UK or Switzerland, we use legal safeguards such as the European Commission’s Standard Contractual Clauses.
15. Changes to this policy
We may update this policy when our Apps or the law change. We will change the “Last updated” date above. If a change is important, we will also tell you inside the App or by email before it takes effect.
16. Contact us
Questions about privacy? Contact us: