Support
Need help with an app from Alpha Next LLC? Contact us and a real person will answer you within 2 business days.
Contact us
Mailing address
Alpha Next LLC1 Scott Court, Apt A2Ridgefield Park, NJ 07660United StatesCommon questions
How do I report a problem with an app?
Email contact@alphanext.app. Please include the app name, your device model, the iOS or Android version, and the steps that cause the problem. A screenshot or screen recording helps a lot.
How do I delete my account and my data?
If the app has accounts, open the app and go to Settings → Account → Delete account. You can also email contact@alphanext.app from the email address linked to your account. Read more in the Privacy Policy.
How do I get a refund for an App Store purchase?
Apple handles all payments and refunds for purchases made through the App Store. Request a refund at reportaproblem.apple.com. For Google Play purchases, use Google Play order history.
How do I cancel a subscription?
On iPhone or iPad, open Settings → [your name] → Subscriptions, choose the subscription and tap Cancel Subscription. On Android, open the Google Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions.
How do I restore my purchases on a new device?
Sign in with the same Apple Account or Google account that you used to buy. Then open the app and tap Restore Purchases on the paywall or in Settings.
Can I suggest a new feature?
Yes, please do. Email your idea to contact@alphanext.app. We read every message.
Legal
Our apps are provided by Alpha Next LLC, 1 Scott Court, Apt A2, Ridgefield Park, NJ 07660, United States. Please read our Privacy Policy and Terms of Use.